Privacy Policy

1. Introduction

Axlepoint Compliance LLC ("Axlepoint," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit axlepointcompliance.com or engage our consulting services.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you contact us, book a consultation, or sign up for services
• Business information (company name, DOT/MC number, fleet size) when engaging our services
• Driver and vehicle records, compliance documentation, and related operational data provided during the course of a paid engagement

Information collected automatically:

• Basic website usage data (such as pages visited) through standard analytics tools, if enabled
• Information provided through third-party booking tools (such as Calendly) when you schedule a consultation

We do not collect sensitive personal information beyond what is necessary to provide our consulting services.

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and schedule consultations
• Provide, manage, and deliver our compliance consulting services
• Communicate with clients regarding ongoing engagements
• Improve our website and services
• Comply with applicable legal obligations

4. Client Compliance Data

As part of our consulting services, clients may share sensitive business information, including driver qualification files, drug and alcohol testing records, vehicle maintenance records, and other compliance-related documentation.

We treat all such information as strictly confidential. This information is:

• Used solely for the purpose of providing the agreed-upon consulting services
• Not sold, rented, or shared with third parties for marketing purposes
• Not disclosed to any third party except as required by law or with the client's written consent

Confidentiality obligations related to client compliance data are further detailed in our Client Service Agreement, provided at the time of formal engagement.

5. Third-Party Services

We may use third-party tools to operate our business, including but not limited to:

• Calendly — for scheduling consultations
• Google Workspace — for business email and communication
• Payment processors — for invoicing and payment collection

These third parties have their own privacy policies governing how they handle information. We encourage you to review their policies as well.

6. Data Security

We take reasonable measures to protect information shared with us, including maintaining confidentiality of client compliance records and using secure business tools for communication and document storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain client information and compliance documentation for as long as necessary to provide services and fulfill any applicable legal or regulatory retention requirements. Clients may request deletion of their personal information at any time, subject to any legal retention obligations we may have.

8. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where applicable and not otherwise required to be retained by law

9. Cookies

This website may use basic cookies or similar technologies to improve site functionality and understand general usage patterns. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

10. Children's Privacy

This website and our services are intended for business use by adults. We do not knowingly collect information from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: Jabrilw@axlepointcompliance.com

This document has been reviewed and approved for publication.